Becoming a mentor

“Mentoring aims to provide a purposeful, structured and trusting relationship, that brings young people together with caring individuals who offer guidance, support and encouragement.”

New Zealand Youth Mentoring Network

Become a mentor

The Keystone Mentoring Programme

The purpose of the Keystone Trust programme is to develop and support emerging leaders in the property industry. Our high calibre Keystone students are developing their full potential, and together with our industry-leading supporters, a mentoring programme is the next step to ensuring they gain maximum engagement and understanding of the industry that they will move into. The mentoring programme aims provide an additional level of developmental support for Keystone students, sourced directly from our sponsor family networks.

To apply to be a mentor you must be an employee of a current Sponsor or Supporter organisation.


Mentoring is a professional partnership, where the industry mentor will assist the Keystone Trust student (mentee) in developing their knowledge that will enhance and support their professional, personal and career growth. The partnership should be viewed as a relationship rather than a direct sponsor activity. It should be a safe, non-judgmental relationship that facilitates a wide range of learning from experience, guidance and development. The relationship should be driven primarily by the mentee, in order for the mentee to take responsibility for his/her own development. The mentor acts as a guide, supporter, sounding board and a positive role model. This will create a confidential partnership between the two.

“The purpose of mentoring is to support and encourage people to manage their own learning in order that they may maximise their potential, develop their skills, improve their performance and become the person they want to be” – Eric Parsloe




Becoming a Keystone mentor is open to anyone within the Keystone Sponsor and Supporter family. The programme will be conducted as one-to-one mentoring.

Mentors need to be:

  • Empathetic
  • Open minded
  • Flexible about the best way of approaching things
  • Willing to challenge and be challenged
  • Willing to talk opening and honestly with their mentee
  • Approachable

Mentees will demonstrate their commitment to the relationship, their respect for the mentor and appreciation of the support being offered by:

  • Being  proactive in the relationship, setting the topics for meetings, actively following up afterwards.
  • Keeping any commitments, they make, such as attending meetings or responding to emails
  • Preparing for mentoring meetings beforehand to make the most of the time available
  • Listening carefully
  • Responding to feedback
  • Remaining open to new ideas and being receptive to the mentor’s opinions.

An application form will be submitted from both the mentor and mentee to enable matching to occur. The programme will be open to applicants throughout the year, however matching will take place in the first quarter of each year.

Evaluation is key to enable the review and ongoing improvement of the programme, and all participants will be asked to take part in an evaluation survey twice each year. From time to time Keystone will check in with both parties to ensure the relationship is working.



Confidentiality is the cornerstone of a healthy mentoring partnership. It is vital that both parties gain trust and feel able to talk honestly and openly, safe in the knowledge that what they say will not be repeated without agreement.


  • Discussions stay confidential.
  • General  feedback  can be given to Keystone Trust about how the relationship has progressed, but this will not include personal or confidential information.
  • If difficult topics arise in discussions between mentee and mentor and either party needs support in addressing these, they can talk in complete confidence to Keystone Trust to discuss an appropriate response or agree a course of action.
  • Meetings should take place in professional or public surroundings, offices, cafes etc. Meetings should never take place in private situations such as the home.

The mentor and mentee will complete a mentoring agreement at their first meeting, this will contain their objectives and goals for their mentor mentee relationship.


Safety Checks

Please note that as a volunteer mentor you understand that you will be subject to Mentor safety checks, which will be done consistently, without exceptions. This may include police vetting, which you will be expected to give your consent to.



  • A commitment of a minimum of two years
  • Face-to-face at least twice a semester, with email, phone or text catch-ups in between as necessary
  • Compete an online survey twice per year, giving feedback on progress being made in your relationship
  • Communicate with Keystone support team to assist if any problems arise
  • Participate in Keystone events

Become a Keystone Mentor

Keystone Mentoring Programme

Download a copy of the Keystone Mentoring Programme guide

Our sponsor family